2. WITHDRAWAL PERIOD
THE WITHDRAWAL PERIOD EXPIRES 14 DAYS AFTER THE DAY ON WHICH YOU, OR A THIRD PARTY OTHER THAN THE
CARRIER AND DESIGNATED BY YOU, TAKE PHYSICAL POSSESSION OF THE GOODS.
3. NOTIFICATION OF WITHDRAWAL
TO EXERCISE YOUR RIGHT OF WITHDRAWAL, YOU MUST NOTIFY US [(STORE/COMPANY NAME OF THE OWNER OF THE
ORCHIDEE DU NORD E-STORE, ADDRESS, POSTAL CODE AND COUNTRY, TELEPHONE NUMBER AND E-MAIL ADDRESS) OF
YOUR DECISION TO WITHDRAW FROM THIS CONTRACT BY MEANS OF A DECLARATION CLEARLY EXPRESSING YOUR WISH
TO EXERCISE YOUR RIGHT OF WITHDRAWAL (FOR EXAMPLE, LETTER SENT BY POST, FAX OR E-MAIL). YOU CAN USE THE
ATTACHED MODEL WITHDRAWAL FORM, BUT THIS IS NOT MANDATORY.
4. COMPLIANCE WITH THE WITHDRAWAL PERIOD
FOR THE WITHDRAWAL PERIOD TO BE RESPECTED, IT IS SUFFICIENT THAT YOU SEND YOUR DECLARATION RELATING TO
THE EXERCISE OF THE RIGHT OF WITHDRAWAL BEFORE THE EXPIRY OF THE WITHDRAWAL PERIOD.
5. EFFECT OF WITHDRAWAL
IF YOU WITHDRAW FROM THIS CONTRACT, WE WILL REFUND ALL PAYMENTS RECEIVED FROM YOU, INCLUDING DELIVERY
COSTS (EXCEPT FOR ADDITIONAL COSTS ARISING FROM THE FACT THAT YOU HAVE CHOSEN, THE IF APPLICABLE, A
DELIVERY METHOD OTHER THAN THE CHEAPEST STANDARD DELIVERY METHOD OFFERED BY US) IMMEDIATELY AND NO
LATER THAN 14 DAYS FROM THE DAY ON WHICH WE ARE INFORMED OF YOUR DECISION TO WITHDRAW FROM THIS
CONTRACT. WE WILL MAKE THE REFUND USING THE SAME MEANS OF PAYMENT AS THAT USED FOR THE INITIAL
TRANSACTION, UNLESS WE EXPRESSLY AGREE OTHERWISE WITH YOU. THIS REIMBURSEMENT WILL IN NO CASE BE
ACCOMPANIED BY ANY COSTS FOR YOU.
6. RIGHT OF RETENTION
WE MAY WITHHOLD REIMBURSEMENT UNTIL WE HAVE RECEIVED THE GOODS OR UNTIL YOU HAVE PROVIDED PROOF OF
SHIPMENT OF THE GOODS, WHICHEVER DATE IS FIRST.
7. RETURN OF GOODS
YOU MUST RETURN OR RETURN THE GOODS TO US [INSERT STORE/COMPANY NAME AND GEOGRAPHICAL ADDRESS, IF
ANY, OF THE PERSON AUTHORIZED BY YOUR COMPANY TO RECEIVE THE GOODS] WITHOUT DELAY EXCESSIVE AND, IN
ANY CASE, NO LATER THAN 14 DAYS AFTER HAVING INFORMED US OF YOUR DECISION TO WITHDRAW FROM THIS
CONTRACT. THIS DEADLINE IS DEEMED TO HAVE BEEN RESPECTED IF YOU RETURN THE GOODS BEFORE THE EXPIRY OF
THE FOURTEEN-DAY PERIOD.
8. RETURN COSTS
YOU WILL BEAR THE DIRECT COSTS OF RETURNING THE GOODS.
9. COMPENSATION IN CASE OF DEPRECIATION OF THE GOODS
YOUR LIABILITY IS ONLY ENGAGED WITH REGARD TO THE DEPRECIATION OF THE GOODS RESULTING FROM
MANIPULATIONS OTHER THAN THOSE NECESSARY TO ESTABLISH THE NATURE, CHARACTERISTICS AND PROPER
FUNCTIONING OF THIS GOOD.
10. MODEL WITHDRAWAL FORM
PLEASE COMPLETE AND RETURN THIS FORM TO US ONLY IF YOU WISH TO WITHDRAW FROM THE CONTRACT
FOR THE ATTENTION OF [MERCHANT'S NAME, GEOGRAPHICAL ADDRESS AND, IF APPLICABLE, THEIR FAX NUMBER AND E-
MAIL ADDRESS. INFORMATION TO BE ENTERED BY THE MERCHANT]:
I / WE (1) HEREBY NOTIFY YOU / NOTIFY (1) OF MY / OUR (1) WITHDRAWAL FROM THE CONTRACT RELATING TO THE SALE
OF THE GOODS (1) / THE PROVISION OF THE SERVICE (1) BELOW, ORDER PLACED ON (1) / RECEIVED ON (1), NAME OF THE
CONSUMER(S), ADDRESS OF THE CONSUMER(S), SIGNATURE OF THE CONSUMER(S) (ONLY IF THIS FORM IS IN PAPER
VERSION), DATE
(1) STRIKE OUT WHAT IS NOT APPLICABLE.
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L-9047 Ettelbruck
Luxembourg